HookSecurity - Status Page

Reporting experiencing degraded performance

Automated Report .pdf error.
  • Identified
    Identified

    A bug report has been created on automated reports generating an unsupported file type. You can view the report from the Managed Reports section. View the report as a PDF, and it can be downloaded properly. We'll update this as more information is made available.

Events: Send report to group manager
  • Monitoring
    Monitoring

    A bug has been found that causes Events - send report to group manager to fail to generate a report. This has a fix, and will be rolled out either today, or next Tuesday July 2nd.

  • Identified
    Identified

    A bug has been found that causes Events - send report to group manager fails to generate a report. This has a fix, and will be rolled out either today, or next Tuesday July 2nd.

KillPhish logging issue
  • Identified
    Identified

    A bug has been identified where KillPhish isn't logging correctly, and can show an failing error. We'll update everyone when there is more information available.

Automated Reporting Issue
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    A potential bug has been identified, and we are actively pursuing a path to resolution.

  • Investigating
    Investigating

    We have reports that automated reporting in a limited number of partner reseller accounts is not working properly.

Scheduled Maintenance
Scheduled for June 02, 2024 at 5:00 AM – 9:00 AM about 4 hours
  • Planned
    June 02, 2024 at 5:00 AM
    Planned
    June 02, 2024 at 5:00 AM
    We are planning for a scheduled maintenance during that time.
100% - uptime

Third Party: Mailgun → Email Services → SMTP - Operational

Third Party: Amazon Web Services SES East - Operational

100% - uptime

Third Party: HubSpot → HubSpot APIs - Operational

Campaigns - Operational

100% - uptime
Full History

Reporting - Degraded performance

100% - uptime
Full History
100% - uptime

Third Party: Mailgun → Email Services → API - Operational

Third Party: Mailgun → Email Services → Stats and Analytics - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Email Routing - Operational

100% - uptime

Third Party: Cloudflare → Cloudflare Sites and Services → API - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Always Online - Operational

Recent notices

June 29, 2024

June 28, 2024

Automated Report .pdf error.
  • Identified
    Identified

    A bug report has been created on automated reports generating an unsupported file type. You can view the report from the Managed Reports section. View the report as a PDF, and it can be downloaded properly. We'll update this as more information is made available.

June 27, 2024

June 26, 2024

June 25, 2024

Events: Send report to group manager
  • Monitoring
    Monitoring

    A bug has been found that causes Events - send report to group manager to fail to generate a report. This has a fix, and will be rolled out either today, or next Tuesday July 2nd.

  • Identified
    Identified

    A bug has been found that causes Events - send report to group manager fails to generate a report. This has a fix, and will be rolled out either today, or next Tuesday July 2nd.

June 24, 2024

June 23, 2024

Show notice history