HookSecurity - Portal latency – Incident details

All systems operational

Portal latency

Resolved
Degraded performance
Started 15 days agoLasted 8 days

Affected

Campaigns

Degraded performance from 3:49 PM to 5:46 PM

Reporting

Degraded performance from 3:49 PM to 5:46 PM

Microsoft Login and Connectors

Degraded performance from 3:49 PM to 5:46 PM

Updates
  • Resolved
    Resolved

    We made some changes that improved the performance, and everything is resolved. Thank you for your patience as we corrected the issue.

  • Identified
    Identified

    We have found the source of the latency issues, and are actively resolving it. Thank you for you patience as we work on getting it back to normal.

  • Investigating
    Investigating

    We are currently investigating the portal latency. This will effect loading times, and actions. We will update with more current information as it becomes available.