HookSecurity - Portal latency – Incident details

All systems operational

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Portal latency

Resolved193 hours 56 minutes

Affected

Campaigns

Degraded performance from 3:49 PM to 5:46 PM

Reporting

Degraded performance from 3:49 PM to 5:46 PM

Microsoft Login and Connectors

Degraded performance from 3:49 PM to 5:46 PM

  • ResolvedUTC

    We made some changes that improved the performance, and everything is resolved. Thank you for your patience as we corrected the issue.

  • IdentifiedUTC

    We have found the source of the latency issues, and are actively resolving it. Thank you for you patience as we work on getting it back to normal.

  • InvestigatingUTC

    We are currently investigating the portal latency. This will effect loading times, and actions. We will update with more current information as it becomes available.