HookSecurity - Course Notification error – Incident details

Microsoft Login and Connectors experiencing partial outage

Course Notification error

Resolved
Degraded performance
Started over 1 year agoLasted 18 days

Affected

Platform

Third Party: Mailgun → Email Services → SMTP

Enrollment & Training

Third Party: Mailgun → Email Services → API

Third Party: Mailgun → Email Services → Stats and Analytics

Updates
  • Resolved
    Resolved

    After extensive monitoring, the fix to resolve this was successful. We apologize for the confusion, and thank you for your patience.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We are currently investigating this incident. Many people are experiencing email notifications about courses being past due, when they are completed when visiting the portal.